Hotel Cielo
Calle 4 entre la 5ª y 10ª Avenida, Centro, Playa del Carmen, Mexico
Very good
12 reviews
Most popular services
24-hour front desk
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Car hire
Free Wi-Fi
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
Double Room
Guests: 2
Area: 21 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Bedroom:
Linens
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
Basic Triple Room
Guests: 3
Area: 23 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Full bed(s) (131-150 cm wide)
Room description:
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Bedroom:
Linens
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
Quadruple Room
Guests: 4
Area: 23 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Bedroom:
Linens
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
King Room
Guests: 2
Area: 21 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, City view
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
King Room with Balcony
Guests: 2
Area: 26 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Outdoors:
Balcony
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, City view
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
Family Room with Balcony
Guests: 4
Area: 37 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Outdoors:
Balcony
View:
View, City view
Bedroom:
Linens
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
Family Room with Balcony
Guests: 5
Area: 37 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Full bed(s) (131-150 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Internet:
Internet facilities
Media & Technology:
TV, Satellite channels, Flat-screen TV
General:
Air conditioning, Fan, Private entrance, Key access
Outdoors:
Balcony
View:
View, City view
Bedroom:
Linens
Exclusive services:
Concierge services
Bathroom Facilities:
Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner
Traveler's reviews
8.5
Very good
12 reviews
Staff
9.53
Facility
8.06
Cleanliness
9.05
Comfort
9.49
Location
9.08
Price quality
9.06
Area Info
What's nearby
Parque El Peten
8 km
Parque Fundadores
250 m
Playa Real
750 m
Playa Mart Paseo
550 m
Emotions Alltournative Park
5 km
Punta Venado Bike Park
15 km
Restaurants & cafes
Hotel Boutique Kinta Kan
200 m
La Cucaracha
200 m
Club 69
50 m
Haagen-Dazs
30 m
Hard Rock CAFE
40 m
Gelato Aldos
40 m
Closest airports
Playa del Carmen National Airport
550 m
Cozumel International Airport
34 km
Cancún International Airport
55 km
Beaches in the Neighborhood
Mayakoba Beach
8 km
Playa del Carmen Beach
150 m
Playacar Beach
450 m
Public transport
ADO International Bus Station
200 m
Ado Playa del Carmen
250 m
Facilities - Hotel Cielo
Services
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Car rental
- Tour desk
- Baggage storage
- Concierge
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
General
- Non-smoking rooms
- Family rooms
- Safe
- Smoke-free property
- Air conditioning
- Wifi in all areas
Safety & security
- 24-hour security
- Key access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Outdoors
- Terrace
- Sun deck
- Outdoor furniture
Internet
- Internet
- Wifi
- Free Wifi
Food & Drink
- Wine/Champagne
- Fruit
Activities
- Happy hour
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
Please note that a small refundable deposit is payable for beach towels.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Frequently Asked Questions
Check-in begins at 15:00. Check-out is until 12:00.
The room types available at hotel include Double Room, Basic Triple Room, Quadruple Room and King Room.
Nearby places to eat include Hotel Boutique Kinta Kan and La Cucaracha.
The staff at Hotel Cielo speak at least two languages, including English and Spanish.
Points of interest around the accommodation include Parque Fundadores (250 m), Playa Mart Paseo (550 m), Playa Real (650 m) and Xcaret Park (6.8 km), giving guests a selection of locations to explore during their stay.
The property address is Calle 4 entre la 5ª y 10ª Avenida, Playa del Carmen, Mexico.
A night at Hotel Cielo costs from MX$1,317.
A daily breakfast service is available at Hotel Cielo, priced at MX$294.59 per guest.
Airport transfer is available at Hotel Cielo for an additional charge.
The distance between Hotel Cielo and Playa del Carmen National Airport is approximately m.
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