Hotel Playa Encantada
Calle 12 bis Norte esquina Avenida 20 Norte, Centro, Playa del Carmen, Mexico
Very good
59 reviews
Most popular services
24-hour front desk
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Double Room with Two Double Beds
Guests: 5
Area: 25 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Sofa
View:
View, City view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Feather pillow
Pool and Spa:
Pool towels, Shallow end
Layout:
Window
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo
Junior Suite
Guests: 3
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Refrigerator, Microwave, Coffee machine
Living Area:
Desk, Sofa
View:
View, City view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Drying rack for clothing, Sofa bed, Feather pillow
Pool and Spa:
Pool towels, Shallow end
Layout:
Window
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo
Standard Apartment
Guests: 5
Area: 45 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
BedRoom
Room description:
This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, king size bed, free Wi-Fi, flat screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Coffee machine, Dining table
Living Area:
Desk, Sofa, Dining area
View:
View, Garden view, Pool view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Entire unit located on ground floor, Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Feather pillow
Pool and Spa:
Pool towels, Shallow end
Layout:
Window
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo
Superior Apartment
Guests: 5
Area: 45 m²
BedRoom
1 x Sofa bed (Variable size)
2 x Queen bed(s) (151-180 cm wide)
BedRoom
Room description:
This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, 2 double beds, free Wi-Fi, flat-screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Interconnecting room(s) available, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Coffee machine, Dining table
Living Area:
Desk, Sofa, Dining area
View:
View, Garden view, Pool view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Feather pillow
Pool and Spa:
Pool towels, Shallow end
Layout:
Window
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo
Traveler's reviews
8.3
Very good
59 reviews
Staff
9.18
Facility
8.34
Cleanliness
9.02
Comfort
8.54
Location
8.5
Price quality
8.69
Area Info
What's nearby
Parque El Peten
8 km
Parque Fundadores
1 km
Playa Real
500 m
Playa Mart Paseo
750 m
Emotions Alltournative Park
6 km
Punta Venado Bike Park
15 km
Restaurants & cafes
Palazzo Disco
300 m
Party Playa
300 m
Café Andrade
250 m
Zitla
100 m
Bio-Organicos
100 m
Mariscos y Clamato El Doctorcito
150 m
Closest airports
Playa del Carmen National Airport
1.1 km
Cozumel International Airport
34 km
Cancún International Airport
54 km
Beaches in the Neighborhood
Mayakoba Beach
8 km
Playa del Carmen Beach
650 m
Playacar Beach
1.3 km
Public transport
ADO International Bus Station
1 km
Terminal de Autobuses Ado
50 m
Servicio Colectivo Foráneo
600 m
Facilities - Hotel Playa Encantada
Services
- 24-hour front desk
- Airport shuttle
- Tour desk
- Concierge
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
General
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety & security
- 24-hour security
- Key access
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
Outdoors
- Garden
- Outdoor pool
- Outdoor pool (year-round)
- Outdoor furniture
Internet
- Internet
- Wifi
- Free Wifi
Pool and Spa
- Shallow end
- Beach chairs/Loungers
- Swimming pool
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply. Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost. Breakfast service is provided at Ipanema's Grill restaurant, located three blocks from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Hotel Playa Encantada offers rooms such as Double Room with Two Double Beds and Junior Suite.
Guests can eat nearby at Bio-Organicos (100 m), Mariscos y Clamato El Doctorcito (150 m), Café Andrade (250 m) and Party Playa (300 m).
Guests can use the outdoor pool at Hotel Playa Encantada throughout the year.
A paid airport transfer service can be booked directly with Hotel Playa Encantada.
The nearest airport, Playa del Carmen National Airport, is located about 1.3 km from the property.
The property address is Calle 12 bis Norte esquina Avenida 20 Norte, Playa del Carmen, Mexico.
Room prices at Hotel Playa Encantada are available once you select your dates.
Guests may book breakfast at Hotel Playa Encantada for MX$3,829.64 per guest.
Guests can communicate with the staff in English and Spanish at Hotel Playa Encantada.
The accommodation is located close to several attractions, such as Parque Fundadores (850 m), Playa Mart Paseo (650 m), Playa Real (400 m) and Xcaret Park (7.3 km), which are easily accessible during the stay.
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