Hotel The Palm
Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Centro, Playa del Carmen, Mexico
Pleasant
136 reviews
Most popular services
Bar
24-hour front desk
Non-smoking rooms
Internet
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Palm Loft
Guests: 4
Area: 60 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
This loft with a self-contained interior features free Wi-Fi, a living room with sofa, flat-screen satellite TV and a balcony with courtyard or street views.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area
View:
View, Garden view, City view, Inner courtyard view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Layout:
Window
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Double Room
Guests: 4
Area: 25 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This room features free Wi-Fi, air conditioning and flat-screen cable TV.
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Outdoors:
Patio
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Pool and Spa:
Pool towels
Food & Drink:
Bottle of water
Room Amenities:
Socket near the bed
Layout:
Window
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Deluxe Room
Guests: 4
Area: 60 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
This quadruple room has air conditioning, mini-bar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
Living Area:
Sofa
View:
View, Garden view, City view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Layout:
Window
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Suite
Guests: 2
Area: 80 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Kitchen:
Kitchenette, Microwave, Kitchen, Kitchenware, Coffee machine
Outdoors:
Balcony, Terrace, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa
View:
View, Garden view, Inner courtyard view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Standard King Room
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Food & Drink:
Bottle of water
Room Amenities:
Socket near the bed
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Deluxe Queen Room with Two Queen Beds
Guests: 4
Area: 80 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious twin room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Desk, Sitting area
View:
View, Garden view, City view, Inner courtyard view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Deluxe Family Room
Guests: 6
Area: 80 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious family room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Mosquito net, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Satellite channels, Cable channels, Flat-screen TV
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Desk, Sitting area
View:
View, Garden view, City view, Inner courtyard view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Traveler's reviews
6.9
Pleasant
136 reviews
Staff
8.08
Facility
7.17
Cleanliness
7.53
Comfort
7.5
Location
9.23
Price quality
7.71
Area Info
What's nearby
Parque El Peten
8 km
Parque Fundadores
500 m
Playa Real
500 m
Playa Mart Paseo
750 m
Emotions Alltournative Park
6 km
Punta Venado Bike Park
15 km
Restaurants & cafes
La Sandalia
20 m
La Cucaracha
200 m
Irene
20 m
Mi Pueblito Playa del Carmen
50 m
Restaurante Casa Adela
20 m
Sabor a Mar
20 m
Closest airports
Playa del Carmen National Airport
800 m
Cozumel International Airport
34 km
Cancún International Airport
55 km
Beaches in the Neighborhood
Mayakoba Beach
8 km
Playa del Carmen Beach
150 m
Playacar Beach
700 m
Public transport
ADO International Bus Station
450 m
Terminal de Autobuses Ado
450 m
Servicio Colectivo Foráneo
550 m
Facilities - Hotel The Palm
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Smoke-free property
- Air conditioning
- Designated smoking area
- Wifi in all areas
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Tour desk
- Baggage storage
- Daily housekeeping
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Safety & security
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
- Access to healthcare professionals
Pool and Spa
- Pool with view
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Internet
- Internet
- Wifi
- Free Wifi
Activities
- Hot tub/Jacuzzi
- Public Bath
- Beach
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Food & Drink
- Bar
- Snack bar
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
11:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information. Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise.
Frequently Asked Questions
Guests can check in from 15:00 and must check-out by 11:00.
Hotel The Palm offers rooms such as Palm Loft and Double Room.
Guests can enjoy multiple on-site dining and beverage venues at Hotel The Palm, such as Bar and Snack bar.
Guests may book breakfast at Hotel The Palm for MX$7,953.88 per guest.
The staff at Hotel The Palm speak at least two languages, including English and Spanish.
The accommodation includes Facilities for disabled guests to assist guests with mobility challenges.
Nearby points of interest include Parque Fundadores (450 m), Playa Mart Paseo (600 m), Playa Real (550 m) and Xcaret Park (7 km), giving guests convenient access to several notable locations in the area.
Hotel The Palm is situated at Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, Mexico.
The nightly rate at Hotel The Palm starts from MX$1,648.
Guests will find restaurants and cafés nearby, such as Mi Pueblito Playa del Carmen (50 m) and La Cucaracha (200 m).
Hotel The Palm features a variety of swimming pools, including outdoor pool (year-round) and pool with view.
Airport transfer is available for guests staying at Hotel The Palm.
The accommodation features various wellness options, including Hot tub/Jacuzzi and Public Bath.
The property is situated roughly 34 km from Cozumel International Airport.
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