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Palmaïa The House of AïA All Inclusive Wellness Resort
Palmaïa The House of AïA All Inclusive Wellness Resort
Paseo Xaman - Ha Manzana1, Fracc Playacar, Playacar Zona Hotelera, Playa del Carmen, Mexico
Exceptional
83 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Family Master Suite
Guests: 4
Area: 66 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Bunk bed (Variable size)
Room description:
Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Family King Suite
Guests: 4
Area: 50 m²
BedRoom
1 x Bunk bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
BedRoom
Room description:
This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Suite with Bathtub
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Queen Suite
Guests: 3
Area: 50 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Suite
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Suite Ocean View
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Sea view, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Family King Suite Ocean View
Guests: 4
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Bunk bed (Variable size)
Room description:
This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Sea view, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Suite with Bathtub Ocean View
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Sea view, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Queen Suite Ocean View
Guests: 3
Area: 50 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Sea view, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Family Master Suite Ocean View
Guests: 4
Area: 66 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Bunk bed (Variable size)
Room description:
The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Soundproof, Tile/Marble floor, Smoke Alarm
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Outdoors:
Balcony, Terrace, Outdoor furniture
View:
View, Sea view, Landmark view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Socket near the bed, Non-feather pillow
Exclusive services:
Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.8
Exceptional
83 reviews
Staff
9.68
Facility
9.81
Cleanliness
9.9
Comfort
9.92
Location
9.87
Price quality
9.17
Area Info
What's nearby
Parque El Peten
13 km
Parque Fundadores
3.7 km
Playa Real
4.7 km
Playa Mart Paseo
4.4 km
Emotions Alltournative Park
3.9 km
Punta Venado Bike Park
12 km
Parque Lol-Beh
19 km
Restaurants & cafes
Starbuck Playa Card
1.8 km
Lounge 24 (Riu Palace Mexico)
1.5 km
Starbucks Coffee Drive Thru, centro Maya
3.4 km
Amorcito Corazón Playacar
1.8 km
Azia
2 km
Il Piemonte
450 m
Closest airports
Playa del Carmen National Airport
4.2 km
Cozumel International Airport
32 km
Tulum Naval Air Station
57 km
Beaches in the Neighborhood
Playa del Carmen Beach
3.8 km
Playacar Beach
450 m
Public transport
Ado Playa del Carmen
3.8 km
Terminal única Transporte Foraneo
4.5 km
Facilities - Palmaïa The House of AïA All Inclusive Wellness Resort
Activities
- Fitness center
- Spa
- Massage
- Playground
- Snorkeling
- Private beach area
- Kids' club
- Beachfront
- Beauty services
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Couples' massage
- Full-body massage
- Fitness
- Yoga classes
- Locker rooms
- Beach
- Live music/Performance
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Baggage storage
- ATM on site
- Concierge
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Wine/Champagne
- Fruit
- Coffee house on site
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Soundproof rooms
- Air conditioning
- Wifi in all areas
Pool and Spa
- Infinity pool
- Pool with view
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Swimming pool
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Outdoors
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Transportation
- Airport pickup
- Airport drop-off
Entertainment & Family Services
- Baby safety gates
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Solo
The Fine Print
Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
Check-in is from 15:00 and check-out is by 12:00.
Available room categories at Palmaïa The House of AïA All Inclusive Wellness Resort include Family Master Suite, Family King Suite, King Suite with Bathtub and Queen Suite.
Parking is available free of charge for guests.
Palmaïa The House of AïA All Inclusive Wellness Resort features a variety of swimming pools, including outdoor pool (year-round), infinity pool, pool with view and kids' pool.
Airport transfer is available at Palmaïa The House of AïA All Inclusive Wellness Resort for an additional charge.
Guests can enjoy live performances offered at Palmaïa The House of AïA All Inclusive Wellness Resort.
Families traveling with children can enjoy facilities such as Babysitting/Child services, Playground and Kids' club at Palmaïa The House of AïA All Inclusive Wellness Resort.
Guests will find Cozumel International Airport located some 32 km from the property.
The accommodation is located at Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa del Carmen, Mexico.
Nightly rates at resort start from MX$32,495.
Guests can enjoy multiple on-site dining and beverage venues at Palmaïa The House of AïA All Inclusive Wellness Resort, such as Restaurant, Bar and Snack bar.
Guests can communicate with the staff in English and Spanish at Palmaïa The House of AïA All Inclusive Wellness Resort.
Palmaïa The House of AïA All Inclusive Wellness Resort provides a variety of mobility-support amenities, such as Facilities for disabled guests and Accessible parking, to enhance guest comfort.
Palmaïa The House of AïA All Inclusive Wellness Resort offers several spa and wellness facilities, including Spa, Body wrap, Spa facilities, Spa lounge/Relaxation area, Foot bath, Spa/Wellness packages, Couples' massage and Full-body massage.
Guests will find several landmarks in the vicinity, including Parque Fundadores (3.6 km), Playa Mart Paseo (3.8 km), Playa Real (4 km) and Xcaret Park (3.1 km), making it easy to discover the area around the accommodation.
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