Grand Velas Riviera Maya - All Inclusive
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico
Excellent
14 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Nature View Suite Zen Experience
Guests: 4
Area: 110 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Set in the Zen Grand area, this luxurious suite overlooks the hotel's attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 0.6 mi from the beach. Free transportation is provided.
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace, Outdoor dining area
Living Area:
Desk
View:
View, Garden view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, Wine glasses
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Nature View Suite with Private Pool Zen Experience
Guests: 4
Area: 110 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 0.6 mi from the beach. Free transportation is provided.
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
View:
View, Garden view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, Wine glasses
Outdoors:
Terrace, Outdoor dining area
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Plunge Pool, Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Zen Grand Two Bedroom Family Suite Nature View
Guests: 8
Area: 220 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed
Internet:
Internet facilities
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Interconnecting room(s) available, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area
View:
View, Garden view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, High chair, Wine glasses
Outdoors:
Terrace, Outdoor dining area
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Ambassador Pool Suite Ocean View
Guests: 4
Area: 118 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay
Internet:
Internet facilities
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace, Outdoor dining area
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view, Pool view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Plunge Pool, Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Grand Class Suite Ocean Front
Guests: 4
Area: 128 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite has air conditioning. 1,377-sq. ft. / 417 ft suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room.
Internet:
Internet facilities
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace, Outdoor dining area
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Plunge Pool, Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Ambassador Suite Ocean View
Guests: 4
Area: 118 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay
Internet:
Internet facilities
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace, Outdoor dining area
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view, Pool view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, Wine glasses
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Ambassador Two Bedroom Family Suite Ocean View
Guests: 8
Area: 236 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious family room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Internet:
Internet facilities
Food & Drink:
Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Interconnecting room(s) available, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine, Dining table, High chair, Wine glasses
Outdoors:
Terrace, Outdoor dining area
Room Amenities:
Clothes rack, Fold-up bed, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Safety features:
Air purifiers
Exclusive services:
Free gym access, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
9
Excellent
14 reviews
Staff
9.74
Facility
9
Cleanliness
9.53
Comfort
9.56
Location
8.86
Price quality
6.88
Area Info
Restaurants & cafes
Hotel Sol Playa
5 km
Las Helodias
6 km
Encanto Beach Club
6 km
Bistro Restaurant
0 m
Lucca Restaurant
0 m
Frida Restaurant
0 m
What's nearby
Parque El Peten
4 km
Parque Fundadores
8 km
Playa Real
9 km
Playa Mart Paseo
9 km
Emotions Alltournative Park
14 km
Beaches in the Neighborhood
Mayakoba Beach
0 m
Playa del Carmen Beach
0 m
Ocean Maya Royale - Adults Only Beach
2.5 km
Casa Vela Beach
3.2 km
Closest airports
Playa del Carmen National Airport
9 km
Cozumel International Airport
42 km
Cancún International Airport
49 km
Public transport
ADO International Bus Station
8 km
Terminal de Autobuses Ado
8 km
Servicio Colectivo Foráneo
9 km
Facilities - Grand Velas Riviera Maya - All Inclusive
Activities
- Sauna
- Fitness center
- Golf course (within 2 miles)
- Game room
- Spa
- Massage
- Playground
- Pool table
- Ping-pong
- Karaoke
- Hiking
- Cycling
- Mini golf
- Private beach area
- Entertainment staff
- Nightclub/DJ
- Water sports facilities on site
- Kids' club
- Beachfront
- Evening entertainment
- Public Bath
- Beauty services
- Facial treatments
- Manicure
- Pedicure
- Haircut
- Body treatments
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Movie nights
- Walking tours
- Bike tours
- Themed dinners
- Tour or class about local culture
- Cooking class
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Concierge
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Daily housekeeping
- Grocery deliveries
- Strollers
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Soundproof rooms
- Chapel/Shrine
- Hypoallergenic room available
- Air conditioning
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- Picnic area
Pool and Spa
- Infinity pool
- Pool with view
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Swimming pool
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
- Outdoor play equipment for kids
- Baby safety gates
Parking
- Parking
- Free parking
- Parking on site
Internet
- Internet
- Wifi
- Free Wifi
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
Restaurants: PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings. BISTRO International cuisine for ages 16 and over. Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing. Please note that some rooms are located about 0.6 mi from the beach. There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in is available from 15:00, and check-out is until 12:00.
Grand Velas Riviera Maya - All Inclusive offers services for business travelers, including Meeting/Banquet facilities, Business center and Fax/Photocopying.
Grand Velas Riviera Maya - All Inclusive offers rooms from MX$27,340 per night.
Guests can enjoy multiple on-site dining and beverage venues at Grand Velas Riviera Maya - All Inclusive, such as Restaurant, Bar and Snack bar.
The staff at Grand Velas Riviera Maya - All Inclusive speak at least two languages, including English and Spanish.
Guests will find multiple accessibility-oriented facilities at Grand Velas Riviera Maya - All Inclusive, including Facilities for disabled guests and Toilet with grab rails.
Guests can enjoy a range of wellness amenities at Grand Velas Riviera Maya - All Inclusive, such as Sauna, Spa, Public Bath, Body wrap, Spa facilities, Steam room, Spa lounge/Relaxation area and Spa/Wellness packages.
Nearby points of interest include Parque Fundadores (8 km), Playa Mart Paseo (8 km), Playa Real (7.7 km) and Xcaret Park (14.6 km), giving guests convenient access to several notable locations in the area.
Grand Velas Riviera Maya - All Inclusive is located at Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico.
Rooms available at resort include Nature View Suite Zen Experience and Nature View Suite with Private Pool Zen Experience.
Yes, guests can park free of charge at the property.
Grand Velas Riviera Maya - All Inclusive offers several swimming pool facilities, including outdoor pool (year-round), infinity pool, pool with view and kids' pool.
Airport transfer is available at Grand Velas Riviera Maya - All Inclusive for an additional charge.
Guests can enjoy a variety of entertainment activities at Grand Velas Riviera Maya - All Inclusive, such as Karaoke, Evening entertainment, Movie nights, Themed dinners, Tour or class about local culture, Cooking class and Live music/Performance.
Grand Velas Riviera Maya - All Inclusive offers a wide range of child-friendly facilities, including Babysitting/Child services, Playground, Kids' club, Board games/Puzzles, Indoor play area, Outdoor play equipment for kids and Strollers.
The accommodation is approximately m away from Tulum Naval Air Station.
You might like
Subscribe and get the best travel deals!
Sign up and find the best travel deals from everywhere!