Hacienda Paradise Hotel
Avenida 10 entre Calle 20 y 22, Centro, Playa del Carmen, Mexico
Pleasant
29 reviews
Most popular services
24-hour front desk
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
Quadruple Room with Balcony
Guests: 4
Area: 30 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The twin room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
General:
Safe, Air conditioning, Fan, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Flat-screen TV
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Wardrobe or closet
Accessibility:
Upper floors accessible by stairs only
Pool and Spa:
Pool towels
Food & Drink:
Bottle of water
Room Amenities:
Socket near the bed, Non-feather pillow
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Double Room with Balcony
Guests: 2
Area: 30 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
General:
Safe, Air conditioning, Fan, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Flat-screen TV
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Wardrobe or closet
Accessibility:
Upper floors accessible by stairs only
Pool and Spa:
Pool towels
Food & Drink:
Bottle of water
Room Amenities:
Socket near the bed, Non-feather pillow
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Quadruple Room with Pool View
Guests: 4
Area: 35 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious twin room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Flat-screen TV
Outdoors:
Balcony, Patio, Outdoor furniture
Living Area:
Desk
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Wardrobe or closet
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Room with Pool View
Guests: 2
Area: 35 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Flat-screen TV
Outdoors:
Balcony, Patio, Outdoor furniture
Living Area:
Desk
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Wardrobe or closet
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Superior Double Room
Suite with Balcony
Suite with Balcony
Guests: 4
BedRoom
1 x Sofa bed (Variable size)
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
The unit has 3 beds.
Traveler's reviews
6.7
Pleasant
29 reviews
Staff
7.35
Facility
6.61
Cleanliness
6.61
Comfort
7.34
Location
7.77
Price quality
7.46
Area Info
What's nearby
Parque El Peten
7 km
Parque Fundadores
1.2 km
Playa Real
1.2 km
Playa Mart Paseo
1.4 km
Emotions Alltournative Park
7 km
Punta Venado Bike Park
16 km
Restaurants & cafes
The Roof 28
350 m
STARBUCKS
250 m
Billy Gin
250 m
Mayan
0 m
Maison Pierre
10 m
Trattoria Italiana
50 m
Closest airports
Playa del Carmen National Airport
1.6 km
Cozumel International Airport
35 km
Cancún International Airport
55 km
Beaches in the Neighborhood
Mayakoba Beach
7 km
Playa del Carmen Beach
550 m
Playacar Beach
1.5 km
Public transport
ADO International Bus Station
1.2 km
Terminal de Autobuses Ado
700 m
Servicio Colectivo Foráneo
1.3 km
Facilities - Hacienda Paradise Hotel
Services
- 24-hour front desk
- Airport shuttle
- Car rental
- Tour desk
- Baggage storage
- ATM on site
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Pet basket
- Pet bowls
- Shuttle service
Activities
- Spa
- Massage
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
General
- Non-smoking rooms
- Safe
- Smoke-free property
- Air conditioning
- Wifi in all areas
Outdoors
- Garden
- Outdoor pool
- Outdoor pool (year-round)
- Outdoor furniture
Pool and Spa
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Safety features
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
Transportation
- Airport pickup
- Airport drop-off
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000, Bancontact, Solo
The Fine Print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All seasons are subject to a non refundable clause in case of: Early departures - Unused nights Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Please note that activities and services at the beach club have an extra charge per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Accommodation options at hotel include Quadruple Room with Balcony, Double Room with Balcony, Quadruple Room with Pool View and King Room with Pool View.
Guests can eat nearby at Maison Pierre, Trattoria Italiana, Billy Gin and Plank.
Breakfast can be included in the booking at Hacienda Paradise Hotel for MX$2,086.08 per guest.
The accommodation offers bilingual service in English and Spanish.
Multiple spa and wellness facilities are available on site at Hacienda Paradise Hotel, including Spa, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
Guests can get from Tulum Naval Air Station to Hacienda Paradise Hotel in approximately 5 minutes by car.
The property address is Avenida 10 entre Calle 20 y 22, Playa del Carmen, Mexico.
Prices at Hacienda Paradise Hotel are shown after selecting your travel dates.
Hacienda Paradise Hotel offers pet-friendly accommodation for guests traveling with animals.
Guests can use the outdoor pool at Hacienda Paradise Hotel throughout the year.
A paid airport transfer service can be booked directly with Hacienda Paradise Hotel.
A number of local points of interest can be found in the area, including Parque Fundadores (1.2 km), Playa Mart Paseo (1.1 km), Playa Real (850 m) and Xcaret Park (7.7 km), giving guests multiple sightseeing options.
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