Hotel MX portal maya
Calle 16 Norte entre 10 y 15 Av Colonia centro, Centro, Playa del Carmen, Mexico
Good
28 reviews
Most popular services
Restaurant
Pets allowed
Bar
24-hour front desk
Non-smoking rooms
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
Junior Suite
Guests: 4
Area: 45 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.
General:
Air conditioning, Trash cans, Key card access
Media & Technology:
Cable channels, Flat-screen TV
Bedroom:
Wardrobe or closet
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Layout:
Window
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Master Suite
Guests: 6
Area: 60 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious suite features 2 bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace, this suite also provides air conditioning, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.
General:
Air conditioning, Trash cans, Key card access
Media & Technology:
Cable channels, Flat-screen TV
Bedroom:
Wardrobe or closet
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Layout:
Window
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Deluxe King Suite
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite provides a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.
General:
Air conditioning, Trash cans, Key card access
Media & Technology:
Cable channels, Flat-screen TV
Bedroom:
Wardrobe or closet
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Sofa bed, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Deluxe Suite
Guests: 4
Area: 33 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.
General:
Air conditioning, Trash cans, Key card access
Media & Technology:
Cable channels, Flat-screen TV
Bedroom:
Wardrobe or closet
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Double Room
Guests: 4
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Bunk bed (Variable size)
Room description:
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room provides a flat-screen TV with cable channels. The unit offers 2 beds.
General:
Air conditioning, Trash cans, Key card access
Media & Technology:
Cable channels, Flat-screen TV
Bedroom:
Wardrobe or closet
Accessibility:
Upper floors accessible by stairs only
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner
Traveler's reviews
7.7
Good
28 reviews
Staff
9.05
Facility
8.53
Cleanliness
8.72
Comfort
7.89
Location
9.64
Price quality
8.68
Area Info
What's nearby
Parque El Peten
8 km
Parque Fundadores
1.1 km
Playa Real
900 m
Playa Mart Paseo
1.1 km
Emotions Alltournative Park
6 km
Punta Venado Bike Park
15 km
Restaurants & cafes
Palazzo Disco
250 m
Party Playa
200 m
Plank
250 m
Sport Bar Legends
9 m
Las Miche de Playa
50 m
Eazy To Go
50 m
Closest airports
Playa del Carmen National Airport
1.2 km
Cozumel International Airport
35 km
Cancún International Airport
54 km
Beaches in the Neighborhood
Mayakoba Beach
8 km
Playa del Carmen Beach
500 m
Playacar Beach
1.3 km
Public transport
Terminal de Autobuses Ado
400 m
Servicio Colectivo Foráneo
950 m
Facilities - Hotel MX portal maya
General
- Pet friendly
- Non-smoking rooms
- Family rooms
- Safe
- Smoke-free property
- Air conditioning
- Wifi in all areas
Safety & security
- 24-hour security
- Key card access
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
Services
- 24-hour front desk
- Concierge
- Daily housekeeping
Outdoors
- Terrace
- Outdoor pool
- Outdoor pool (year-round)
Internet
- Internet
- Wifi
- Free Wifi
Food & Drink
- Restaurant
- Bar
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
- Swimming pool
Front Desk Services
- Invoice provided
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply. Food & Beverages: Children from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant. Children from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant Please note that the use of safe has an extra cost. Importante: A partir del 1 de abril de 2026, será necesario presentar la CURP de todos los huéspedes mexicanos al momento del check-in, conforme a la legislación. Important: Starting April 1, 2026, it will be necessary to present the CURP of all Mexican guests at check-in, in accordance with the legislation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
The check-in time is 15:00 and check-out is 12:00.
Hotel offers rooms like Junior Suite, Master Suite, Deluxe King Suite and Deluxe Suite.
Hotel MX portal maya offers several on-site food and drink options, including Restaurant and Bar.
Guests are welcome to stay with their pets at Hotel MX portal maya.
Staff members at Hotel MX portal maya are fluent in English and Spanish.
A number of local points of interest can be found in the area, including Parque Fundadores (950 m), Playa Mart Paseo (850 m), Playa Real (650 m) and Xcaret Park (7.5 km), giving guests multiple sightseeing options.
Hotel MX portal maya is located at the following address: Calle 16 Norte entre 10 y 15 Av Colonia centro, Playa del Carmen, Mexico.
Rates at Hotel MX portal maya may change based on season and availability. Enter your dates to check prices.
Guests will find restaurants and cafés nearby, such as Sport Bar Legends, Las Miche de Playa, Party Playa and SUBWAY.
An outdoor pool is available on site at Hotel MX portal maya all year.
Hotel MX portal maya can assist with organizing transfers to and from the airport.
The accommodation is approximately 35 km away from Cozumel International Airport.
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