La Hacienda Hotel, at Xcaret
Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, Mexico
Exceptional
42 reviews
Most popular services
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Queen Room with Garden View
Guests: 2
Area: 30 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access
Media & Technology:
Pay-per-view channels, TV, Cable channels, Flat-screen TV
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
Living Area:
Sofa
View:
View, Garden view
Kitchen:
Cleaning products, Coffee machine
Outdoors:
Outdoor furniture
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Entertainment & Family Services:
Board games/puzzles
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Room with Garden View
Guests: 2
Area: 35 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access
Media & Technology:
Pay-per-view channels, TV, Cable channels, Flat-screen TV
Bedroom:
Extra long beds (> 6.5 ft), Walk-in closet, Wardrobe or closet, Linens
Living Area:
Sofa
View:
View, Garden view
Kitchen:
Kitchenware, Cleaning products, Coffee machine
Outdoors:
Outdoor furniture
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Entertainment & Family Services:
Board games/puzzles
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap
Twin Room with Garden View
Guests: 4
Area: 35 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit offers 2 beds.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access
Media & Technology:
Pay-per-view channels, TV, Cable channels, Flat-screen TV
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
Living Area:
Sofa
View:
View, Garden view, Pool view
Kitchen:
Cleaning products, Coffee machine
Outdoors:
Outdoor furniture
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Entertainment & Family Services:
Board games/puzzles
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap
Deluxe Double Studio
Guests: 2
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The studio's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access
Media & Technology:
Pay-per-view channels, TV, Cable channels, Flat-screen TV
Kitchen:
Kitchenette, Microwave, Kitchen, Kitchenware, Cleaning products, Coffee machine
Bedroom:
Extra long beds (> 6.5 ft), Walk-in closet, Wardrobe or closet, Linens
Living Area:
Sofa, Dining area
View:
View, Garden view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Entertainment & Family Services:
Board games/puzzles
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap
Deluxe King Suite
Guests: 2
Area: 60 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access
Media & Technology:
Pay-per-view channels, TV, Cable channels, Flat-screen TV
Outdoors:
Balcony, Outdoor furniture
Living Area:
Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Walk-in closet, Wardrobe or closet, Linens
View:
View, Garden view, Pool view
Kitchen:
Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Entertainment & Family Services:
Board games/puzzles
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.7
Exceptional
42 reviews
Staff
9.95
Facility
9.79
Cleanliness
9.78
Comfort
9.73
Location
9.45
Price quality
9.73
Area Info
What's nearby
Parque El Peten
15 km
Parque Fundadores
7 km
Playa Real
7 km
Playa Mart Paseo
7 km
Emotions Alltournative Park
2 km
Punta Venado Bike Park
8 km
Parque Lol-Beh
17 km
Restaurants & cafes
Starbuck Playa Card
6 km
Lounge 24 (Riu Palace Mexico)
6 km
Cava Vino de México Xcaret
1.4 km
Restaurant Ha
2 km
Restaurante Xin Gao Hotel Xcaret México
2.1 km
Cocina Economica La Lupita
3.9 km
Closest airports
Playa del Carmen National Airport
6 km
Cozumel International Airport
27 km
Tulum Naval Air Station
55 km
Beaches in the Neighborhood
Playa del Carmen Beach
7 km
Playacar Beach
5 km
Public transport
Terminal única Transporte Foraneo
2.2 km
Ado
6 km
Facilities - La Hacienda Hotel, at Xcaret
Services
- Airport shuttle
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/out
- Tour desk
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Safe
- Air conditioning
- Designated smoking area
- Wifi in all areas
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Street parking
- Accessible parking
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
Pool and Spa
- Pool with view
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Safety & security
- Key access
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Activities
- Golf course (within 2 miles)
- Massage
- Full-body massage
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
Entertainment & Family Services
- Board games/Puzzles
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Bancontact
The Fine Print
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Available room categories at La Hacienda Hotel, at Xcaret include Queen Room with Garden View, King Room with Garden View, Twin Room with Garden View and Deluxe Double Studio.
Free on-site parking is available for guests.
Staff members at La Hacienda Hotel, at Xcaret are fluent in English and Spanish.
A range of accessibility measures is implemented at La Hacienda Hotel, at Xcaret, including Facilities for disabled guests, Accessible parking and Toilet with grab rails, to improve ease of movement.
The accommodation offers board games suitable for different ages.
The accommodation is approximately 6 km away from Playa del Carmen National Airport.
The accommodation is located at Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, Mexico.
Prices at La Hacienda Hotel, at Xcaret vary depending on selected dates and availability. Enter your dates to see current rates.
Guests can enjoy multiple pools on site at La Hacienda Hotel, at Xcaret, such as outdoor pool (year-round) and pool with view.
Airport transfer is available at La Hacienda Hotel, at Xcaret for an additional charge.
The accommodation provides spa facilities focused on relaxation.
The accommodation is located close to several attractions, such as Parque Fundadores (6.7 km), Playa Mart Paseo (6.6 km), Playa Real (6.9 km) and Xcaret Park (1.3 km), which are easily accessible during the stay.
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