Maroma, A Belmond Hotel, Riviera Maya
Carret. Fed. 307 Km. 51, Playa del Carmen, Mexico
Exceptional
27 reviews
Most popular services
Restaurant
Pets allowed
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Deluxe Garden View Room
Guests: 2
Area: 31 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
TheDeluxe Garden View rooms are romantic idyls with King-sized or twin beds subject to availability. The rooms can connect to an Ocean View Master Suite to offer even more space. You can also enjoy: -In-room wake up coffee service -Welcome drink -Caftans -Wireless internet
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Bathroom Facilities:
Hairdryer, Bathrobe, Free toiletries, Slippers, Bathtub or shower
Deluxe Ocean View Room
Guests: 2
Area: 28 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The Deluxe Ocean View Rooms feature plush king-sized beds and bring you closer to the magic of the sea. You can also enjoy: -In-room wake up coffee service -Welcome drink -Caftans -Wireless internet
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Bathroom Facilities:
Hairdryer, Bathrobe, Free toiletries, Slippers, Bathtub or shower
Junior Suite with Sea View
Guests: 3
Area: 42 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Only yards from the water, the Ocean View Junior Suites offer sumptuous sea views. This spacious suite features one king bed, a sitting area and a large open bath. The suite also offers an outdoor living room with a terrace. You can also enjoy: -In-room wake up coffee service -Welcome drink -Caftans -Wireless internet
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Master Suite with Sea View
Guests: 4
Area: 69 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Positioned right by the water’s edge, treat yourself to extra indulgence with the Master Suite collection at this iconic resort in Riviera Maya. These suites offers unobstructed ocean and garden views along with one king bed, a large living area, an open bath and a bar/pantry area. You can also enjoy: -In-room wake up coffee service -Welcome drink -Caftans -Wireless internet
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Internet:
Internet facilities
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
One Bedroom Suite - Ocean Front
Guests: 3
Area: 57 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
With expansive terraces and uninterrupted sea views, enjoy a true personal paradise. Bathe in your private plunge pool, or refresh under indoor and outdoor showers. This suite is ideal for newlyweds on their honeymoon or a family of four. Ground-level suites feature exclusive spa areas right on the beach, as well as a separate room that can perfectly accommodate two twin sized beds. First-level suites have a second-floor terrace with expansive sea views and a private air-conditioned fitness room. You can also enjoy: -In-room wake up coffee service -Welcome drink -Caftans -Wireless internet
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Internet:
Internet facilities
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers, Bidet
Suite with Garden View
Guests: 3
Area: 69 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. A seating area, a desk, a balcony and air conditioning are provided in this suite. The unit offers 1 bed.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Junior Suite with Garden View
Guests: 3
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite provides a mini-bar, a seating area, a safe deposit box along with a balcony. The unit offers 1 bed.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Linens, Childrens' cribs
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Two-Bedroom Suite
Guests: 5
Area: 114 m²
BedRoom
BedRoom
2 x Twin bed(s) (90-130 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite offers air conditioning, a mini-bar, a seating area, as well as a balcony. The unit offers 3 beds.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Linens, Childrens' cribs
Room Amenities:
Fold-up bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Ocean Plunge Pool Suite
Guests: 3
Area: 79 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite's special feature is the private pool. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a mini-bar, a seating area as well as a balcony with sea views. The unit offers 1 bed.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony, Private pool
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Suite with Private Pool (Pavo Real)
Guests: 3
Area: 85 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a mini-bar, a seating area as well as a balcony with sea views. The unit offers 1 bed.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Deluxe Family Suite
Guests: 5
Area: 106 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
Guests will have a special experience as this suite provides a private pool. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite offers air conditioning, a mini-bar, a seating area as well as a balcony with sea views. The unit offers 3 beds.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony, Private pool
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Two-Bedroom Suite (Xuxu)
Guests: 5
Area: 106 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
This apartment provides a private pool. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment features air conditioning, a mini-bar, a seating area as well as a balcony with sea views. The unit offers 3 beds.
Internet:
Internet facilities
Food & Drink:
Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony, Private pool
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Two-Bedroom Suite (Mariposa)
Guests: 5
Area: 116 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment is furnished with a desk and a seating area and features air conditioning, a mini-bar and sea views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Internet:
Internet facilities
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Suite with Sea View
Guests: 3
Area: 59 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite is furnished with a desk and a seating area and features air conditioning, a mini-bar and sea views. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Internet:
Internet facilities
General:
Safe, Air conditioning, Ironing facilities, Fan, Heating
Media & Technology:
Telephone, iPod dock
Outdoors:
Balcony
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Wardrobe or closet, Linens
View:
Sea view
Room Amenities:
Fold-up bed
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Slippers
Traveler's reviews
9.9
Exceptional
27 reviews
Staff
10
Facility
10
Cleanliness
10
Comfort
10
Location
10
Price quality
8.51
Area Info
Restaurants & cafes
Las Helodias
21 km
Hotel Sol Playa
23 km
Lauro's Puerto Morelos
18 km
Terrace
20 m
El Restaurant
6 m
Pavo Real by the Sea
10 m
Beaches in the Neighborhood
Secreto Beach
5 km
Playa Paraiso
850 m
Playa Maroma
10 m
Chablé Maroma Beach
15 km
Playa Virgen
15 km
Closest airports
Playa del Carmen National Airport
25 km
Cancún International Airport
38 km
Cozumel International Airport
58 km
Facilities - Maroma, A Belmond Hotel, Riviera Maya
Activities
- Sauna
- Fitness center
- Spa
- Massage
- Ping-pong
- Diving
- Private beach area
- Water sports facilities on site
- Beachfront
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Bike tours
- Cooking class
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Packed lunches
- Car rental
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Suit press
- Daily housekeeping
- Pet basket
- Pet bowls
General
- Pet friendly
- Non-smoking rooms
- Family rooms
- Safe
- Hypoallergenic room available
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
Safety & security
- 24-hour security
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
Outdoors
- Garden
- Terrace
- Outdoor furniture
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Transportation
- Airport pickup
- Airport drop-off
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
Entertainment & Family Services
- Board games/Puzzles
Food & drink safety
- Physical distancing in dining areas
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club
The Fine Print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax. Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation. Please note that Woodend by Curtis Stone will be closed from August 5 to August 25. During this time, guests will enjoy a specially curated Woodend experience of exclusive pop-up dinners throughout Maroma. Excluding Tuesdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
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