Serenity Hotel Boutique By Alsol
10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Centro, Playa del Carmen, Mexico
Good
34 reviews
Most popular services
Restaurant
Pets allowed
Bar
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Deluxe Suite
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a wardrobe. The unit offers 1 bed.
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Laptop safe, Private entrance, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap
One Bedroom Suite
Guests: 4
Area: 56 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Laptop safe, Private entrance, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Kitchen, Kitchenware, Coffee machine, Dining table
Outdoors:
Balcony
Living Area:
Sitting area, Sofa, Dining area
View:
View, City view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Exclusive services:
Complimentary access to conference room/business areas, Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Double Room
Guests: 4
Area: 64 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
1 x Sofa bed (Variable size)
Room description:
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Laptop safe, Private entrance, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Coffee machine, Dining table
Outdoors:
Balcony
Living Area:
Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Junior Suite
Guests: 4
Area: 40 m²
BedRoom
1 x Sofa bed (Variable size)
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Sofa bed (Variable size)
Room description:
The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 4 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Laptop safe, Private entrance, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Coffee machine, Dining table
Outdoors:
Balcony
Living Area:
Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Superior Suite
Guests: 4
Area: 77 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen features a refrigerator, kitchenware and a microwave. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Iron, Ironing facilities, Fan, Laptop safe, Private entrance, Tile/Marble floor, Mosquito net, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Coffee machine, Dining table
Outdoors:
Balcony
Living Area:
Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
7.8
Good
34 reviews
Staff
9.02
Facility
7.94
Cleanliness
8.06
Comfort
8.38
Location
9.27
Price quality
8.49
Area Info
What's nearby
Parque El Peten
7 km
Parque Fundadores
2 km
Playa Real
1.9 km
Playa Mart Paseo
2.1 km
Emotions Alltournative Park
7 km
Punta Venado Bike Park
16 km
Restaurants & cafes
Cha Bauddin
250 m
Autentico Vertical Playa del Carmen
50 m
Coffee Boutique
350 m
Cocktelería Manigua
30 m
El Señor de los Pollos
10 m
Lecoq Express
20 m
Beaches in the Neighborhood
Mayakoba Beach
7 km
Playa del Carmen Beach
650 m
Ocean Maya Royale - Adults Only Beach
9 km
Playacar Beach
2.2 km
Closest airports
Playa del Carmen National Airport
2.4 km
Cozumel International Airport
36 km
Cancún International Airport
53 km
Public transport
Terminal de Autobuses Ado
1.4 km
Servicio Colectivo Foráneo
2 km
Facilities - Serenity Hotel Boutique By Alsol
Services
- Room service
- Airport shuttle
- Business center
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Activities
- Massage
- Nightclub/DJ
- Evening entertainment
- Public Bath
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full-body massage
- Live music/Performance
General
- Pet friendly
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Food & Drink
- Restaurant
- Bar
- Snack bar
- Kids' meals
- Wine/Champagne
- Fruit
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Parking garage
Outdoors
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Pool and Spa
- Rooftop pool
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
Check-in at Serenity Hotel Boutique By Alsol starts at 15:00, and check-out is until 12:00.
Business facilities at Serenity Hotel Boutique By Alsol include Business center and Fax/Photocopying.
Total cost at Serenity Hotel Boutique By Alsol depends on booking details. Enter your dates to see prices.
Serenity Hotel Boutique By Alsol features multiple places to eat or drink on site, including Restaurant, Bar and Snack bar.
Serenity Hotel Boutique By Alsol allows pets for guests traveling with animals.
Guests can expect multilingual support at Serenity Hotel Boutique By Alsol, with staff speaking English, Spanish and French.
On-site entertainment at Serenity Hotel Boutique By Alsol includes options such as Evening entertainment and Live music/Performance.
Local attractions accessible from the property include Parque Fundadores (1.9 km), Playa Mart Paseo (1.8 km), Playa Real (1.5 km) and Xcaret Park (8.4 km), providing guests with several places of interest within reach.
Serenity Hotel Boutique By Alsol is located at 10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, Mexico.
Accommodation options at hotel include Deluxe Suite, One Bedroom Suite, Double Room and Junior Suite.
Yes, guests can park free of charge at the property.
Guests can eat nearby at El Señor de los Pollos, Lecoq Express, Cocktelería Manigua and Autentico Vertical Playa del Carmen.
Guests have access to multiple swimming pools at Serenity Hotel Boutique By Alsol, including outdoor pool (year-round) and rooftop pool.
Transfers between the airport and Serenity Hotel Boutique By Alsol are available for an extra charge.
Serenity Hotel Boutique By Alsol offers several spa and wellness facilities, including Public Bath, Back massage, Neck massage, Foot massage, Head massage, Hand massage and Full-body massage.
The accommodation is approximately 36 km away from Cozumel International Airport.
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